The COVID-19 pandemic is impacting on a number of our essential services as listed below; 

Community Health & Wellness

Our Community Health & Wellness Clinics are still open.

  • One-to-one services continue as normal across all available disciplines and therapies
  • Group Fitness classes are being held with a 1:2 ratio indoors (one staff member to two clients), and 1:4 outdoors (one staff member to four clients)
  • Allied Health and Therapy services are offered at a reduced rate of $80, down from $110 (this excludes Occupational Therapy Home Assessment which continues at the standard rate)
  • Our on-site social engagement activities (eg; iCreate group) continue but only in groups of no more than 10 including clinicians
  • We are exploring online options to bring exercises to your home

Community Respite

Our Community Respite services are still open.

  • One-to-one Buddy Respite services in client’s homes deemed essential by the client advocate/ carer will continue as normal
  • Cottage respite services will be reduced to ten people per site (eight clients and two staff). Clients are being prioritised on how essential the service is to them
  • Our Community Transition Care, Short-term Restorative Care and Care Car services will continue as normal

Residential Care

  • Our Residential Care homes continue to provide high-quality, person-centred care to our residents.
  • Visits to all Residential Care homes are now only permitted if they are absolutely essential. We are also taking a range of other measures to reduce the risks associated with COVID-19, while helping to keep our residents connected to their loved ones. Click here for more information.

Retirement Living

We are providing additional information, advice and support to assist our Retirement Living communities at this challenging time.

  • All cafes are restricted to takeaway or home-delivery only
  • All gyms and community centres in our Retirement Living communities are closed