Influenza vaccination requirements

Southern Cross Care has recently added requirements around the 2022 seasonal influenza vaccination. This is line with state and territory government requirements, and to protect resident health and safety.

From 31 May 2022, you need to submit proof that you have received the 2022 seasonal influenza vaccine to enter Pearl Supported Care.

Friday 10 June, all people (except for existing Residential Care residents) entering any of our SA Residential Care homes are required to be vaccinated against 2022 seasonal influenza.

Visitation Plans

From 25 March 2022, all of Southern Cross Care's SA and NT Residential Care homes will operate under new Visitation Plans for our Phase 2 Prevention Plan and Phase 3 Outbreak Management Plan.

Please read the information below carefully.

Visitation Plan - Phase 2

  • Social visits may now be conducted in residents' rooms, our on-site cafes or in our gardens from 10am-12pm and 2pm-4pm Monday to Friday, or from 10am-12pm on Saturday;
  • Social visits are limited to 2 visitors at one time and are not time-limited other than by the hours listed above. If you are planning to visit with small children, please let us know in advance;
  • Visitors may be asked to leave a resident’s room if staff need to enter their room in order to maintain social distancing;
  • All visitors must continue to pre-book via email, undertake entry screening including a temperature, symptom, vaccination and exposure check;
  • In-room social visitors must continue to undertake a Rapid Antigen Test and show a negative result prior to entry, wear a surgical mask at all times while indoors and maintain social distancing;
  • Partners in care must continue to undertake a Rapid Antigen Test, return a negative test result prior to entry and wear an N95 mask and face shield for the duration of their in-room visit;
  • We encourage all visitors to conduct their own Rapid Antigen Test prior to arriving and present their negative result to our staff on entry. Our staff will sight your test and dispose of it for you. This will help to streamline your entry so you have more time to spend with your loved one.

Visitation Plan - Phase 3

We now permit three categories of essential visitors under Phase 3 as follows;

  • Partners in care
    • People who assist our staff on a regular and ongoing basis with aspects of daily care and/or support for a resident, with the consent of the resident or their representative;
  • Named visitors
    • If a person does not have a partner in care, they may nominate one named visitor who will be approved to visit for a maximum of 1 hour from 10am-12pm and 2pm-4pm Monday to Friday during a Phase 3 Outbreak;
  • End of life visitors
    • We will facilitate compassionate visits to residents who are approaching the end of their lives. These visits may be conducted in residents' rooms, 7 days a week and are not time-limited.

In order for us to safely facilitate visits to homes (or wings) operating in Phase 3, please note the following important considerations;

  • Partners in care and named visitors must be approved in advance with the approval process involving the resident or their representative. To commence the nomination process please speak to our staff, or send us an email. Email addresses can be found on our website; southerncrosscare.com.au/contact
  • Essential visitors must undertake screening and a Rapid Antigen Test (RAT) on entry, return a negative test result and wear an N95 mask and face shield for the duration of their in-room visit (the same requirements as our staff);
  • Essential visitors must understand that visiting a home in Phase 3 presents risks to them and the resident they are visiting. Essential visitors are therefore encouraged to take additional COVID-safe precautions at all times to minimise the risk of COVID-19 transmission to residents and others they may interact with outside of the home;
  • All visitors must undertake an entry screening process including a temperature, symptom, vaccination and COVID-19 exposure check. 

Residential Care Home COVID-READY Status

Phase 2 Prevention Plan

The following Residential Care homes are currently operating under our Phase 2 COVID-19 Prevention Plan;

  • Bellevue Court Residential Care*
    *The Ruby Wing is in an amended version of Phase 2
  • Bucklands Residential Care
  • Carmelite Residential Care
  • Fullarton Residential Care
  • John Paul II Village Residential Care
  • Labrina Village Residential Care
  • McCracken Views Residential Care
  • Mount Carmel Residential Care*
    *The McLaren Wing is in an amended version of Phase 2
  • Oakfield Lodge Residential Care
  • Oaklands Park Lodge Residential Care*
    *The Azalea Wing is in an amended version of Phase 2
  • Onkaparinga Lodge Residential Care
  • Pearl Supported Care (NT)
  • Sandpiper Lodge Residential Care
  • The Lodge Lourdes Valley Residential Care*
    *The Chantel Wing is in an amended version of Phase 2
  • The Philip Kennedy Centre Residential Care (all wings except Minnipa Wing and TCP)
  • The Pines Lodge Residential Care
  • West Beach Residential Care

Key measures from our Phase 2 Plan include the following:

  • All visitors must be fully vaccinated against COVID-19;
    • All visits must be requested in advance via email. Email addresses can be found here;
    • Online or window visits are also available.

    Resident social outings are also discouraged at this time due to the high levels of COVID-19 transmission in the community. It is important to note that high-quality services will continue to be provided to residents within our homes and if we can keep COVID-19 out, then activities within the home can remain largely as normal.

    Phase 3 Outbreak Management Plan

    The following Residential Care homes are currently operating under our Phase 3 COVID-19 Outbreak Management Plan;

    • Lourdes Valley Care Awaiting Placement service (CAPs)
    • The Philip Kennedy Centre - Minnipa Wing and Transition Care Program (TCP)

    We now permit three categories of essential visitors under Phase 3 as follows;

    • Partners in care - people who assist our staff on a regular and ongoing basis with aspects of daily care and/or support for a resident, with the consent of the resident or their representative;
    • Named visitors - if a person does not have a partner in care, they may nominate one named visitor who will be approved to visit during a Phase 3 Outbreak;
    • End of life visitors - we will continue to facilitate compassionate visits to residents who are approaching the end of their lives within our homes.

    In order for us to safely facilitate visits to homes (or wings) operating in Phase 3, please note the following important considerations;

    • Partners in care and named visitors must be nominated and approved in advance with the approval process involving the resident or their representative. To commence the nomination process please speak to our staff at your local home, or send us an email. Email addresses can be found here
    • Essential visitors must undertake entry screening and a Rapid Antigen Test (RAT) on entry, return a negative test result and wear an N95 mask and face shield for the duration of their in-room visit (the same requirements as our staff);
    • Essential visitors must understand that visiting a home operating under Phase 3 presents risks to themselves and to the resident they are visiting. Essential visitors are therefore encouraged to take additional COVID-safe precautions at all times to minimise the risk of COVID-19 transmission to residents and others they may interact with outside of the home.

    In addition, the following key mesaures also apply under Phase 3;

    • All new resident admissions are suspended;
    • Non-essential contractors are not permitted;
    • Isolation / quarantine measures and COVID-19 testing of residents & staff as directed by health authorities.