We offer a range of allied health services including physiotherapy, podiatry and exercise physiology. We also offer group fitness, strength and rehabilitation classes, social activities and many more.

You can access these services at one of our Health & Fitness Centres that are located in metropolitan Adelaide, the Adelaide Hills, the Fleurieu Peninsula and Darwin. Depending on the service you require, you may be able to access services from the comfort of your own home including telehealth options provided online.

If you are aged 50 years or over you can access our Health & Fitness services through self-referral, referral through a GP, aged care assessment, allied health professional, hospital or any community health worker. Depending on the service you require, we may need details of your medical history and the medication you currently use.

Southern Cross Care’s Health & Fitness services are tailored to your unique needs and goals. Whether you want to be able to kneel down to play with your grandchildren, require support with rehabilitation after an injury or want to participate in more social activities, our programs are designed for you.

Our services focus on supporting your wellbeing and promoting independence.

In many cases, the answer is yes, depending on your insurer, your level of cover and how much of your cover you have used this year. Just ask our friendly team if you need assistance.

The group classes available at our Health & Fitness Centres vary between each Centre. There are timetables of classes available on our Group Classes page.

No, a referral from your doctor is not required as we are open to private clients looking to improve or maintain their health and wellbeing. However, our staff will communicate with your doctor and keep them informed of any ongoing management plans.

Depending on your circumstances you may be eligible for some government funding, which we can help organise for you. For more information, call 1800 852 772.

Your GP may have the ability to refer you to our services on a Chronic Disease Management Plan. This will allow you to have five Medicare funded visits to the therapy service of your choice. Therapy staff will work together with your GP, to achieve common goals relating to your health. Clients can use these plans at Southern Cross Care for Podiatry, Physiotherapy, Occupational Therapy or Exercise Physiology. Sometimes a range of services is requested within the same plan. The first visit is free followed by a payment of $27 each for the following four appointments. 

Without a Chronic Disease Management Plan our Health & Fitness services are not covered by Medicare, however you may be eligible for other government funding to cover some of the costs. For more information, call our team on 1800 852 772.

Allied health services are therapies delivered by various health professions, aside from doctors, dentists and nurses. Southern Cross Care's allied health services include exercise physiology, physiotherapy, occupational therapy, dietetics, podiatry, massage and social work.

We currently offer at home aged care services in the North, South, East and West of Adelaide as well as the Adelaide Hills, the Fleurieu Peninsula, Victoria and Darwin. To find out more about our specific services available in your area, please call our friendly team on 1800 852 772.

There are three ways to access Home Care assistance;

1) The Commonwealth Home Support Programme (CHSP)

2) Support at Home

3) Privately funded services

CHSP is for lower care needs, Support at Home is for higher care needs or restorative care, and privately funded services can be for either. To access Government funding through CHSP or Support at Home, your individual care needs will first be assessed by someone from the Single Assessment System. Southern Cross Care can help people to register for these assessments.

Waiting times may apply for people accessing Home Care services through Government support programs. Private services can be accessed without waiting times.

There are a number of factors that will determine how much Home Care services cost. These include whether you are funding your services privately or accessing government funded home care services. If you access government support, your financial situation will also affect the cost of your services. To find out more, please contact our friendly team on 1800 852 772.

Yes, you can access privately funded aged care at home while you wait for Government funded supports.

Yes. Anyone who has received a Home Care Package or Support at Home budget can change home care providers if they are looking for a better fit to meet their needs. To transfer to a new provider you must notify your current provider and agree on the date that services will cease.

Many services can be partly or completely funded by the Government for older people who are approved to access Support at Home. Services Southern Cross Care delivers under Support at home include clinical care such as nursing and allied health, independence supports such as respite, transport and personal care, and Everyday living services such as cleaning, gardening and meals.

Support at Home does not cover cost of living expenses like rent, utilities and general groceries. It does not cover expenses that are funded through other programs either, such as medical costs that are part of Medicare. Care and accommodation in aged care homes is also not covered under Support at Home, as nursing homes are funded through a different program and financial model. For more information about living in one of Southern Cross Care’s aged care homes visit our Residential Care page.

If you need at home caring or nursing it is best to ask for an aged care assessment through My Aged Care first. This assessment will tell you whether you are eligible for Government-funded aged care services, or whether you will need to pay for the full cost of the services. Under Support at Home, home nursing care costs and one-on-one allied health service costs are fully funded by the Government. To ask for an assessment visit My Aged Care or call 1800 200 422.

Southern Cross Care (SA, NT & VIC) Inc (“Southern Cross Care”) own and manage over 30 Retirement Living communities across SA, the NT and Victoria. Southern Cross Care is a charitable, non-profit organisation that has been providing Retirement Living and Aged Care services to our community for more than 50 years. We pride ourselves on the community spirit our residents enjoy – and the enthusiasm and professionalism of our staff in looking after our residents.

Each site is designed for retirees or those over 55 years that are able to live independently. Living in any one of Southern Cross Care’s communities enables residents to enjoy all the normal aspects of living in your own home but without the burdens of home and garden maintenance that are required in your standard residential property. Southern Cross Care is committed to providing all residents with a secure, peaceful, friendly, private environment as a restful setting for its residents.

Residents pay an ongoing contribution to Southern Cross Care. This ongoing contribution is paid as a refundable deposit fee of between $500 and $5,000 when an application for a home is made and accepted. The balance of the ingoing contribution is paid on the date specified for settlement. The amount of the ingoing contribution varies depending on the home size, the number of bedrooms, floor plan style, location, aspect, flooring type, etc.

Nil. This is a considerable saving compared with a typical residential property purchase or a community title. Southern Cross Care is the owner and whilst residents have full occupation rights in respect of their home, there is no transfer of title at the Lands Titles Office and as a result, there is no stamp duty payable.

All residents living at a Southern Cross Care site will occupy their homes under a Leasehold arrangement, which is often referred to as a Licence to Occupy. Whilst Southern Cross Care maintains the title ownership of the property, The Retirement Villages Act and the Residence Agreement protect the residents’ tenure. Your interest in the home is secured by a lifetime lease. The rights and obligations of residents are clearly set out in the lease, and cannot be changed without the residents’ consent. This means that although the residents do not have the title to their home, each resident will have the exclusive right to occupy their home for his or her lifetime if they wish, subject only to certain exceptions set out in the Retirement Villages Act. Continuity of management is ensured by this form of contract.

Yes, in most cases. This is quite common. Our recommendation is to seek an appraisal of your home from up to three real estate agents experienced in your local area, prior to progressing with your application. By doing this you will gain an understanding of the potential value of your home, the market conditions and expected timeframe required to prepare and sell your home. Plus, it will assist you in choosing an agent you feel comfortable with.

Yes, you may choose to withdraw from the arrangements within 10 business days after signing the Residence Agreement, provided written notice is given to Southern Cross Care. Southern Cross Care will refund any money paid by you in full.

The maintenance fee is designed to simplify household budgeting by incorporating many of the typical household costs into one regular charge. Additionally, it also funds the ongoing operation of the facilities

and services provided as detailed in your Agreement.

The fee is levied to meet the cost of:

• Rates and taxes – e.g. council, water, emergency services levy
• Insurance (excluding contents) of building, common areas, plant and equipment
• Public lighting
• Repairs, painting and maintenance of buildings and equipment
• Use and maintenance of all common facilities
• Administration costs – wages for manager, administration, gardening and maintenance staff.
• Cleaning of common areas, rubbish removal
• Replacement of hot water services.

The maintenance fee is charged per week and is payable every four (4) weeks.

Residents are responsible for internal cleaning, general housekeeping, personal phone bills, contents insurance, emergency call system (in most communities), and if required, pay-TV and internet services (cabling provided).

Yes, exit fees are payable at all Southern Cross Care Retirement Living communities. As we offer a range of financial models across our retirement living portfolio, details of these costs can be discussed with the relevant Sales Consultant particular to the community you are considering.

Yes, of course. There is nothing to prohibit family and friends from visiting you in the same manner that you are accustomed. Overnight guests are also welcome.  Prior written consent is required by Southern Cross Care if those guests stay with you for more than 10 days in any one-year period.

Southern Cross Care requests you to advise the Retirement Living Manager of your intended period of absence. We acknowledge that the unit is your home, however we would appreciate receiving advice from you, for security and safety reasons, if you intend to be absent from your home for an extended period.

Yes. However, in each home there must be at least one retired person. This means that at least one resident in each home must be at least 55 years of age and be retired from full-time employment.

Your home comes complete with floor coverings; wall oven, cooktop, rangehood; heating and cooling; hot water service as well as other fixtures and fittings as outlined in your documents.

A person may vacate a unit at any time by giving notice to Southern Cross Care in accordance with your residence agreement. Subject to the provisions of the Retirement Villages Act, Southern Cross Care may also terminate the lease, but only if the person breached any of the terms of the lease or if, in accordance with medical advice, the unit is no longer appropriate for daily living.

If the need arises, Southern Cross Care will work with you to understand your care needs and will use our best endeavours to assist you to access support and care at home or to move into one of Southern Cross Care’s Residential Care homes. Any admission is subject to availability, care needs, Government requirements and assessment outcomes.

You have 90 days from when you move in or 180 days from settlement (whichever is earlier) to decide if you like the retirement community lifestyle. If you do not, we refund your money in full, less market rent for the time that you have occupied the villa, and less other expenses incurred by us.

Southern Cross Care has a member of the maintenance team rostered on call 24 hours a day, every day of the year for emergencies. The cost of this service is included in the weekly maintenance fee. Residents are provided with contact details of this service at the time of occupation.

Domestic pets are welcome in the majority of our communities, as long as prior written consent has been provided by Southern Cross Care. The organisation reserves the right to withdraw such consent should such pets cause inconvenience and annoyance to others, and the consent automatically lapses upon the death of the nominated pet.

Firstly we will confirm the expected settlement date. Once this has been provided to you, we will give approximately 120 days to confirm the sale of your property.

Our Retirement Living homes are designed to provide optimal living spaces and are supported by professional interior design expertise to ensure that the presentation suits most requirements. In the event that variations are requested, consideration will be applied and we have an application process that needs to be adhered to. Southern Cross Care must approve all additions/alterations and variations prior to any works being undertaken. All variations must be paid for in full within two weeks of signing the contract, and are not refundable.

Residential Care is for older people who are no longer able to live safely and independently in their own home. It provides age-friendly accommodation, meals and activities, with care and support from qualified staff 24 hours a day, including on-site Registered Nurses. Residential Care facilities can also be called nursing homes, an aged care home or an aged care facility.

We have 16 Residential Care homes providing aged care in South Australia and one home in Darwin, Pearl Supported Care.

The suburbs our aged care Adelaide locations include: 

• Fullarton
• Gawler
• Goolwa
• Huntfield Heights
• Klemzig
• Largs Bay
• Mount Barker
• Myrtle Bank
• North Plympton
• Oaklands Park
• Prospect
• Rosewater
• Victor Harbor
• West Beach 

For more information visit our Residential Care page.

Our homes are staffed by a range of compassionate and capable staff including Personal Carers, Registered Nurses, Enrolled Nurses, Care Managers, Allied Health professionals, Wellness and Lifestyle staff, Chefs, Cleaners and more. If you are looking for nursing jobs or aged care jobs please visit our Careers page.

We provide care and support aimed at assisting residents to maintain their health and a good quality of life through the provision of dedicated personal care, services from our Registered and Enrolled Nurses, meal services, health & fitness and lifestyle services and more.

In Australia, the cost of Residential Care is covered through a combination of Australian Government funding, and individual resident contributions. For more information, please read our Fees and Funding page.

To deliver our services Southern Cross Care employs people in a range of roles, including; Enrolled Nurses, Registered Nurses, Personal Carers, Chefs, Food Service Assistants, Cleaners, Administration Assistants, Wellness and Lifestyle Assistants, Domestic Assistants, Home Care Assistants, Drivers, Allied Health Professionals and more.

Depending on the role, Southern Cross Care has a range of permanent full-time and part-time positions, contract positions and casual positions for staff.

Salary packaging allows our staff to use some of their salary to pay for everyday expenses before tax is calculated on earnings, meaning they pay less tax and have more money to spend. Our salary packaging service provider has a great range of tools and resources to help our valued staff understand the process and benefits, before making a decision that is right for their personal circumstances.

To work with us, you need to be eligible to live and work in Australia and will need a current national police clearance certificate. Many of our roles require specific qualifications, as outlined in our job advertisements and position descriptions. Other roles do not require any specific qualifications, meaning that your skills, attitude and experience will be the most important things for us to consider when you apply.

An expression of interest is not a current job vacancy. We are not actively recruiting for the job that is listed, but we are providing the opportunity for you to send us your details for when we are recruiting. Once you have submitted the expression of interest, we will keep your details on file. If a vacancy becomes available in a role that we think may be suitable for you, we will be in touch.

The process's length varies depending on the specific position you're applying for, the number of applicants for the role and the number of interviews required.
Once you have had a successful interview and progress to the next stage, our friendly recruitment team will explain what we require prior to offering employment, such as reference checks, national police clearance, supporting documents etc.

We are unable to offer visa sponsorship at this time. All applicants must have valid working rights in Australia to be eligible for employment.

We are unable to offer visa sponsorship at this time. All applicants must have valid working rights in Australia to be eligible for employment. The qualifications and experience required vary by role. Please refer to the relevant position description for details of the specific experience and qualifications required for each position.

We are unable to offer visa sponsorship at this time. All applicants must have valid working rights in Australia to be eligible for employment.

We are unable to offer visa sponsorship at this time. All applicants must have valid working rights in Australia to be eligible for employment.

Southern Cross Care is committed to supporting the ongoing professional development of our employees. While we encourage and value career progression, support for further study, including progression from Enrolled Nurse to Registered Nurse, is considered on a case-by-case basis and subject to organisational needs and available opportunities.

Southern Cross Care supports and encourages the ongoing professional development of our employees. While we value career progression and may provide flexibility where operationally possible, further study is undertaken at the employee’s own expense.

At Southern Cross Care, we are passionate about helping our Registered Nurses grow and succeed. Career progression opportunities span a variety of pathways, including roles such as Care Coordinator, Care Manager, Residential Services Manager, positions in education and clinical training, and opportunities within Home Services.

At Southern Cross Care, Enrolled Nurses can progress to a Registered Nurse position after completing an accredited Bachelor of Nursing and obtaining AHPRA registration as RN.

Many Personal Carers also choose to study a Diploma of Nursing (Enrolled Nurse) or a Bachelor of Nursing to progress to a Registered Nurse role. We support career growth through training, mentoring, and professional development opportunities.

Allied health professionals at Southern Cross Care can progress into senior clinical, leadership, or specialist roles, with support through training, mentoring, and professional development to grow their skills and advance their careers in aged care.

At Southern Cross Care, Lifestyle Assistants can progress to Lifestyle Therapist roles and then to Lifestyle Coordinator positions. We support career growth through training, mentoring, and professional development opportunities to help you build your skills and advance in aged care.