See why people choose Southern Cross Care
Read some of our real client reviews
Better quality of life
We believe that no matter where you come from, life can always be better and we have dedicated ourselves to supporting our residents to be Better for life.
The care you deserve
At Southern Cross Care we are committed to delivering the high quality care that every older person deserves. Our Residential Care services focus on healthy ageing and good quality of life. Our compassionate, multidisciplinary team works closely with residents and their families to maintain and improve physical health, social relationships, cultural and spiritual well-being and to ensure that our residents enjoy their new home environment.
Residential Care Handbook
Everything you need to know about Residential Care with Southern Cross Care is contained in our convenient handbook. The guide covers important details about your home, your support team, your well-being, your rights and your responsibilities. It also sets out what our Better for life commitment means in your everyday life and what you can expect of us when you receive aged care services.
Our approach to Residential Care
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We focus on healthy ageing and good quality of life, recognising that this means something different and unique to each person.
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Our Residential Respite services are provided by a multidisciplinary team including Nurses, Personal Carers, Allied Health Professionals and more.
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We have a philosophy of ‘doing with, rather than doing for’, with a focus on meaningful engagement and activities.
Our multidisciplinary approach
The staff in our Residential Care homes work as a multidisciplinary team to deliver care that is tailored to each and every resident. Our teams include Enrolled Nurses and Registered Nurses, Personal Carers, Allied Health Professionals, Wellness & Lifestyle staff, Chefs and Food Service Assistants, Housekeepers, Gardeners, Administrators and more. We also have dedicated pastoral care teams and volunteers who give their time to support residents in a wide range of ways. If you need to arrange specialist visitors, such as your doctor or an interpreter, we will support you in this as well.
Access residential aged care in 4 steps
Step 1
My Aged Care
Register through the My Aged Care portal to have an assessment of your support needs done by the Aged Care Assessment Team (ACAT).
Call 1800 200 422 to speak to My Aged Care or click the link below to apply for an assessment online.
Step 2
ACAT
The Aged Care Assessment Team (ACAT) will visit you at home and talk with you to work out what your needs are, how you can best be supported and whether you are eligible for a place in an aged care home. After the assessment, they will decide whether you are approved for residential care and send you a referral code to give to your new provider.
Step 3
Consider options
Look into which Residential Care Home you might like to live in. Think about where you want to live, as well as the sort of care you need and the lifestyle you want. We can provide information about your options, support you throughout the process and answer any of your questions.
Call 1800 852 772 or click the link below.
Step 4
Get in touch
Talk to our Care Options Team about securing a place in the Residential Care home of your choice.
We can provide you with information about fees and financial options and talk you through the application process and contracts. Help is just a phone call away.
Our services
The services Southern Cross Care offers in our Residential Care homes support our residents to live Better for life. These services focus on healthy ageing and good quality of life and are delivered by our compassionate, multidisciplinary team, who work closely with residents and their families to maintain and improve physical health, social relationships, cultural and spiritual well-being.
Want to hear more about our Residential Care homes?
Southern Cross Care was featured on an episode of the television program Outdoors Indoors. Watch the video to hear from our Executive, Residential Care as well as a resident who lives in one of our homes, about the reality of aged care.
Residential Respite Care
We offer high-quality, person-centred Residential Respite Care in Adelaide, the Fleurieu Peninsula and Darwin - at all of our homes. Residential respite offers you or your loved one a temporary place in a Residential Care home, either on a planned basis or in an emergency. Our respite residents enjoy all of the same high-quality care and support services as our permanent residents. This means that a respite stay is a great way for people to try our residential aged care before committing to a permanent move. Speak to our team today about respite services near you.
17 vibrant aged care communities
With 16 Residential Care homes in South Australia and the stunning Pearl Supported Care in Darwin, your new home could be right around the corner.
Dave
Client’s family member
Mum has dementia. Can't say enough good things about them. Wonderful staff.
Shelby
Client’s family member
My grandma became great friends with the staff. Great care and environment.
Denise
Client
Compassionate staff show that kindness still exists in the community.
Beverly
Client
Absolutely the most loving and caring staff. Very comfortable and secure environment.
Susan
Client’s family member
Husband fractured his hip at 85. Southern Cross never gave up. Now he's walking again.
Graham
Client
Excellent set up. Very clean and quiet. Staff are great.
Lesley
Client’s family member
Staff were so helpful today organising a video call with my Mum.
Michael
Client’s family member
Fantastic facilities with wonderful staff. Grandma was a resident with dementia.
Elizabeth
Client’s family member
Amazing staff! I feel so happy my Mum is safe and truly cared for.
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FAQ’s
View all FAQ’sResidential Care is for older people who are no longer able to live safely and independently in their own home. It provides age-friendly accommodation, meals and activities, with care and support from qualified professionals 24 hours a day.
We have 16 Residential Care homes across South Australia and one home in Darwin, Pearl Supported Care. For more information visit our Residential Care page.
Our homes are staffed by a range of compassionate and capable staff including Personal Carers, Nurses, Care Managers, Allied Health professionals, Wellness and Lifestyle staff, Chefs, Cleaners and more.
We support residents to be as healthy as possible and enjoy a good quality of life through the provision of high-quality personal care and nursing services, meal services, health & wellness and lifestyle services and more.
In Australia, the cost of Residential Care is covered through a combination of Australian Government funding, and individual resident contributions. For more information, we suggest you read our Fees and Funding page
Yes, depending on availability at each Residential Care home.
Southern Cross Care is committed to protecting our Residential Care community from COVID-19, and more information regarding Residential Care can be found on our Residential Care visitors page.
