Meet Jackson: Melbourne's Dedicated Community Nurse

Meet Jackson, the community nurse dedicated to helping clients across Melbourne with their health.

Jackson Chen works in the Southern Cross Care Home Care Melbourne team and said the Registered Nurse role fulfills his desire to contribute to society and help the community.

“I have always aspired to contribute to the community,” Jackson said. 

“During my Bachelor of Nursing education I discovered the unique role of a home care nurse, including the engagement of face-to-face communication, and performing hands-on tasks in the client's home – creating a diverse and fulfilling everyday experience.”

Having Jackson as the nurse supporting all Home Care clients in Melbourne means the team can deliver quality care with clinical oversight.

It also means clients experience continuity of care and don’t need to repeat their story or explain their health conditions over and over again.

As Jackson said, “I can promptly report any issues to the team, seek assistance, and provide consultations in a timely manner to deliver high-quality wound care and welfare monitoring.”

Jackson takes pride in the fact that he can provide education to clients, so that they build their skills and quality of life.

Building rapport and strong relationships with clients and their family members, Jackson said, is the best thing about his job.

“It is also very rewarding to see that many of my clients actually look forward to my visits weekly, they will then share their news and updates to me for that week. I feel that my work is appreciated and that I am needed,” he said.

If you think Jackson’s services are the kind of home care you or a family member have been looking for, give our team a call on 1800 852 772.